Shipping Policy
- Shortages and damage must be reported within 3 business days, email: jay@cantribe.com
- Any discrepancy or damages must be noted on freight bill and signed by driver at the time of delivery.
- Please retain merchandise and signed documents. Carrier has right to inspect so claim can be filed for reimbursement.
- Without signing damages or shortage, claim will be rejected by carrier.
- Carriers may impose surcharge for lift gate, delivery appointment and special services at carrier's discretion. CanTribe will pass on any of these charges.
- It is VERY IMPORTANT to take all items in when delivered. Please do not return or reject any items with the carrier.